Frequently Asked Questions
Can't find what you're looking for? Email us at support@pharmospeptide.com
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. You'll receive an order confirmation email with payment instructions.
What payment methods do you accept?
We accept Zelle, Venmo, CashApp, wire transfer, and card payments via TranZak. Payment instructions are shown after you place your order.
How long does shipping take?
Standard shipping takes 3–7 business days within the continental US. Express options (1–2 days) are available at checkout.
Do you ship internationally?
Currently we ship within the United States only. International shipping is not available at this time.
How do I track my order?
Once your order is dispatched, you'll receive a tracking number via email and SMS. You can also track your order at /track using your order number.
Can I return a product?
Yes — unopened, undamaged products can be returned within 30 days of delivery. See our Return Policy for full details.
Are your products FDA approved?
OTC products are regulated by the FDA. Supplements and peptides are sold for research purposes. Please read the product page disclaimers carefully.
Do I need a prescription?
OTC products do not require a prescription. Prescription-required products are currently not available for online purchase — contact us for assistance.
How do I contact customer support?
Email us at support@pharmospeptide.com. We respond within 1–2 business days.